Privacy Policy

Privacy Policy

This Privacy Policy describes how Patou Studio (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our store hosted on Big Cartel.

Contact

If you have any questions about this policy, want more information about our privacy practices, or would like to make a complaint, please contact us at [email protected].

Collecting Personal Information

When you visit the Site, we collect certain information about your device and interaction with the Site, as well as information necessary to process your purchases. We may also collect additional details if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to data that can identify an individual. See below for the types of information we collect and why:

Device Information

• Purpose: To load the Site accurately and perform analytics to improve our store.

• Source: Automatically collected using cookies, log files, tags, pixels, and similar technologies.

• Personal Information Collected: Browser version, IP address, time zone, cookie data, viewed products, search queries, and interactions with the Site.

Order Information

• Purpose: To fulfill orders, process payments, arrange shipping, send invoices/order confirmations, screen for fraud, and provide customer support or marketing (when applicable).

• Source: Collected directly from you during checkout or communication.

• Personal Information Collected: Name, billing and shipping addresses, payment details (such as credit card numbers), email address, and phone number.

Sharing Personal Information

We share your Personal Information with third-party services to help deliver our services and meet our obligations to you. For example:

• We use Big Cartel to host our online store. You can learn more about how Big Cartel handles your Personal Information here: https://help.bigcartel.com/privacy-policy.

• We may also share your information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For instance:

• We use Google Analytics to better understand how visitors use our Site. Learn more about how Google handles your data here: https://www.google.com/intl/en/policies/privacy/, and opt out here: https://tools.google.com/dlpage/gaoptout.

• To learn how targeted advertising works, visit the Network Advertising Initiative’s resource page: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Using Personal Information

We use your Personal Information to:

• Offer and sell products

• Process payments

• Ship and fulfill orders

• Communicate with you

• Provide updates on new products, services, and offers

Cookies

Cookies are small data files downloaded to your device when you visit our Site. They help remember your preferences, enable certain functionality, and analyze how the Site is used. We use a combination of functional, performance, advertising, and content cookies to optimize your browsing experience.

You can manage your cookie preferences through your browser settings.

Changes

We may update this Privacy Policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons.

Complaints

If you would like to file a complaint or express concern about how we handle your Personal Information, please contact us at [email protected]